FAQ

New Zealanders registered here have access to over 13,000 games. These entertainment options include pokies, instant win games, and table games.

Our platform offers several attractive bonuses for all registered Kiwis. These include a welcome offer boosting your initial four deposits, a Monday reload bonus, a Wednesday free spins reward, a VIP club, and weekly cashback.

If your game freezes in the middle of a round, check your internet connection and ensure it’s stable. After that, refresh the page since this usually resolves temporary issues. Log out and back in to resume the game. If these steps do not help, use live chat or email.

Yes. We offer New Zealand gamblers secure gameplay conditions. This is made possible by our data encryption technologies and thorough verification process.

Go to the main drop-down menu and click the “Documents” button to see the specific forms for submitting your documents. You will see identity, address, phone, and payment verification boxes.

You can communicate with our support team via the website’s email form in the Contact Us section, direct messages to support[@]7bitcasino.com, or the online chat. All channels are available to Kiwis around the clock, and our agents process all queries as quickly as possible.

The website displays the status of your verification documents in the same tab where you uploaded them.

In rare cases, we may refuse to accept documents from New Zealand players if they do not meet our verification requirements. Carefully review the submission rules before sending us your documents.